Last Updated: February 2026
At fiselabs, operated by PT FISE DIGITAL LAB, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with the Indonesian Personal Data Protection Law (UU PDP No. 27/2022) and the General Data Protection Regulation (GDPR).
We may collect personal identification information (Name, email address, phone number, company details) when you voluntarily submit it through our contact forms or during project onboarding. We also automatically collect non-identifying technical data (IP addresses, browser type, usage behavior) via cookies and analytics tools to improve our service delivery.
Your data is primarily used to provide, operate, and maintain our engineering and consulting services. We also use it to communicate project updates, respond to inquiries, process payments, and analyze site usage to optimize user experience. We do not sell or rent your personal data to third parties.
We may share your information with trusted third-party service providers (e.g., hosting providers, payment gateways, analytics services) strictly necessary for our operations. These providers are bound by confidentiality agreements. We may also disclose data if required by law, subpoena, or to protect the rights and safety of fiselabs (PT FISE DIGITAL LAB) and our users.
We implement industry-standard security measures, including encryption and strict access controls, to protect your data. Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
Under UU PDP and GDPR, you have the right to access, correct, update, or request deletion of your personal data. You may also withdraw your consent for data processing at any time by contacting us. We will respond to your request within the legally required timeframe.
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at our provided contact channels on this website.